Printhead Cleaning Process
serial numbers
head type
ink type
jet/nozzle test (if possible)
History (what happened. damage, bad ink, head strike, tape/adhesive, UV bounce, white ink, etc.)
Are they shipping with manifolds?
How-to package and ship print heads
Shipping Tracking
Document filled out
Heads will not be shipped back unless handling fees or cleaning fees are paid for
(add legal doc no guarantees)